GENERAL TERMS AND CONDITIONS
Men’s Brand O.E. is responsible for the operation of this website. The terms “we”, “us”, “us”, “our”, “our” used on the website refer to Men’s Brand O.E. Your access to and use of the website, our products, and services provided on the website (collectively, the “Services”) are subject to the following terms. By using our services, you understand and accept these Terms in their entirety, and as they are updated by us from time to time. Your purchases in our online store can be made if you are a private individual or a wholesaler (if there is a cooperation and a corporate email).
It is prohibited any use, republishing of photographic material from the e-shop or from our company’s social media, with the distinctive title “Chrysostomos Jewels For Men”, without our written permission.
COMPANY IDENTITY
Address: Av. Kifissou 68, Egaleo 122 41
Tel: 213 0995611
Email: info@chrysostomos-jewels.com
Company Registration Number: 9317979313
VAT-ID: 801933426
TERMS OF SALE – PRODUCTS AND SERVICES
By placing an order on www.chrysostomos-jewels.com you understand and accept the following Terms & Conditions. Terms and Conditions.
To be able to place an order, you must be an adult person over 18 years of age and be the legal owner/beneficiary of a valid payment method, which must be accepted by us. If unforeseen difficulties arise or if the customer’s billing information is deemed insufficient after acceptance of the order, we reserve the legal right to cancel the confirmed order and in this case, we are exempt from liability of any kind.
By placing an order on our website, you declare responsibly that all your personal information you share with us is true and accurate, that you are the legal and authorized owner / beneficiary of the payment method you used for your order, and that there is sufficient available balance to cover the cost of the products you ordered.
By placing an order, you will receive an email confirmation that we have successfully received your order. This email is for information only and does not constitute a confirmation of acceptance of your order by us. No agreement will be created between us for the order of the products you have selected until the relevant payment request has been approved by us, and only if the selected payment method has been successfully debited.
PRICING & AVAILABILITY
The retail prices include VAT, but do not include shipping / delivery / cash on delivery (in case of use).
Although we try to ensure that all information, details, descriptions, availability, and prices displayed on our website are accurate, there is always the possibility of error. If we discover an error/error, we will inform you as soon as possible so that a solution can be found. In the event that we have already received your payment and you have made a refund request, this money will be refunded to the payment method you used for your order.
PAYMENT
Upon dispatch of the order placed by the user-customer, we perform a standard pre-approval check of the payment method chosen by the user-customer to ensure that there is sufficient available balance for the successful completion of the transaction. The shipment of products from our company will only be carried out when the pre-approval check has been successfully completed.
If you pay by debit card, the amount of your order will be blocked in your account, always subject to the terms of use of your card, until the relevant payment order is successfully completed or rejected. The charge to your card will be made as soon as we send your order.
Men’s Brand O.E. accepts Visa, Mastercard, American Express and Paypal.
At Men’s Brand O.E. your payments are secure, as they are fully encrypted with SSL encryption, which ensures the protection of your transaction.
ORDER
We ship all our products in safe packaged packaging. Users-customers choose the preferred shipping method when completing the order during the checkout phase. The cost of shipping / freight depends on the size of the order and the delivery terms.
We will cover any damage that may be caused during shipment to any product(s) in the order and will send replacement product(s) if necessary. Shipping – pickup times may vary, depending on availability and the delivery area. Any guarantees or estimates regarding delivery times may from time to time be subject to unforeseen causes that may arise from postal service delays or force majeure. For these kinds of delays, we bear no responsibility whatsoever.
RETURN POLICY
Product returns can be accepted within 14 calendar days from the date of receipt of the product. It is a prerequisite that the product’s receipt is present, the product has not been worn or damaged, the tag is present and the product is returned in its packaging. In the event that this condition does not apply, the return of the product may not be accepted or there may be a reduced refund and the responsibility rests solely with the user-customer.
If you return your order in its entirety, we will proceed with a full refund, including the original shipping/shipping cost. However, if you choose to have the initial delivery made via Express Courier, we will only cover the amount of money corresponding to the cost of a standard postal delivery and not the cost of the Express Courier.
If you return part of your order, i.e. some or some of the products you ordered (not all of them), we will not cover the cost of shipping / delivery.
Please note that we do NOT accept returns of personalized products.
To return a product, you should use the returns form and follow the instructions carefully.
You can also simply send us the products you wish to return, in any way you choose, but at your own shipping cost. In this case, you should use the refund form that you will find at the end of the Terms of Use section.
PRODUCT NON-UNIFORMITY
All our products are handmade and unique, made one by one by hand, by people with passion and love for jewelry and the raw materials we use are natural mineral stones, processed leather, steel, silver, etc. It is normal and natural consequence that each product differs from a similar one, possibly, in shape, color, size, etc. All of the above make our jewellery unique and none is exactly the same as another.
In the photos of our online store there may be a slight deviation in color or size from the product you will receive. There is no question of replacing or changing a product for reasons of colour or stone size deviating from that of the photograph. If the product is not defective or different design from the one ordered by the customer, the request for exchange – replacement will not be accepted.
RIGHT OF WITHDRAWAL (RIGHT OF CANCELLATION)
You have the legal right to cancel and return your order within 14 days from the day you received it, regardless of the reason and without justification. If the return deadline falls on a public holiday, Saturday, Independence Day, Christmas, New Year’s Day, etc., the deadline is extended to the next working day.
Exception to the Right of Withdrawal
The right of withdrawal does NOT apply to purchases of products with personalized specifications or with a separate personal “touch”, such as. products with personalized engraving or size. You may also lose your right of withdrawal if you cut off the label on the product.
How you can cancel an order
You can cancel your order after informing us beforehand that you wish to cancel it, by sending us a cancellation request via email.
Contact details:
Contact phone: 213 0995611
Address: Λ. 68 Kifissou 68, Egaleo 122 41
Email address: info@chrysostomos-jewels.com
You cannot refuse to accept the order without first informing us that you wish to cancel it. You can use the return form, which you will find at the end of the “Terms of Use” section.
In case there is a problem with a product
If you find that there is a problem with any of the products you have ordered, then you should contact us within a reasonable time so that we can find the best possible solution to the problem as soon as possible. We recommend that you contact us as soon as possible, especially if the product has been damaged during transport / shipment.
Communication within 1 month is considered a reasonable period of time.
LOGIN TO THIS ONLINE STORE
You may connect to our Online Shop – Website, provided that you do so in a fair and lawful manner, and that such action will not damage the reputation of our company, or provided that you do not take advantage in an illegal manner and against the legitimate interest of our company. You must also not create a link in such a way that suggests or claims any form of association, approval or endorsement by us where this is not the case.
You should not create a link from any website that you do not own or are not an authorized administrator of.
This online store will not be framed on any other website. We reserve the right to withdraw the permission of the link without notice.
DISCLAIMER
If you breach these conditions and we do not take action, we will still retain the right to exercise our rights, including by legal action.
ACCESSIBILITY
Access to this Online Store – Website is permitted on a temporary basis, and we reserve the right to withdraw or modify our Services without notice. We will not be liable if for any reason this Website becomes unavailable at any time or for any period of time. From time to time, we may restrict access to some or all of this Website.
Also, this Website contains links to other websites, which are not owned and operated by Men’s Brand O.E. (the “Linked Sites”). In addition, Men’s Brand O.E . has no control over the Linked Sites and accepts no responsibility for these sites or any loss or damage arising from their use. Your use of these Linked Sites is subject to the Terms of Use and the services that govern each of these sites.
ABSOLUTION
The material displayed on this Website is provided without warranties or conditions as to its accuracy. Unless expressly stated otherwise to the maximum extent permitted by law, Men’s Brand O.E. and its suppliers, content providers and advertisers, expressly exclude all conditions, warranties, and other terms that may otherwise be implied by statute, common law, or equity law, and may not be held liable for any damages, including, but not limited to, direct, indirect, special, consequential, punitive, or incidental damages, nor shall they be liable for damages for loss of use, profits, data, or other intangible property, damage to customer service or reputation, or the cost of procuring substitute goods and services, arising out of or relating to the use, inability to use, performance, or failures of this Site or its Linked Sites and any content posted on it, regardless of whether the damages were foreseeable or were caused by contract, tort, equity, reimbursement, by law, or otherwise. This does not affect Men’s Brand O.E .’s liability for death or injury resulting from its negligence, nor for misrepresentation, misrepresentation as to a fundamental matter or any other liability that cannot be excluded or limited under applicable law.
OPTIONAL TOOLS
We may provide you with access to third party tools, but we do not control and monitor them. For example, but not limited to, access to tracking parcel services.
You understand and agree that we provide access to such tools “as is” and “as available” without warranties, representations, representations, or conditions of any kind. We are not liable for any liability that may arise from or relate to the use of the optional third party tools.
Any use by you of these optional tools presented on the Website is entirely at your own risk and discretion. You should first ensure that you are familiar with and accept the Terms governing the use of these third party tools and only then use them.
We may also, in the near future, offer new services and/or features through the use of our Website (including the launch of new tools and resources). These new features and/or services will be subject to the same Terms of Service.
APPLICABLE LAW
These Terms of Service and any separate agreements/contracts through which we offer our Services shall be governed by and construed in accordance with the Legislative Framework and Law of Greece.
RETURN FORM
In order to make any product return it is necessary to fill in the relevant Withdrawal Form that you can find HERE.
Questions about our Terms of Service should be sent to us by email to info@chrysostomos-jewels.com.
COOKIE POLICY
On www.chrysostomos-jewels.com we use cookies in accordance with our cookie policy.
OWNER DETAILS
This website belongs to the following company, which also acts as the administrator:
Men’s Brand O.E.
Av. Kifissou 68 Egaleo – 122 41
Tel: +30 213 0995611
Email: info@chrysostomos-jewels.com
Company registration number: 9317979313
AFM (VAT – ID): 801933426
USE OF COOKIES ON THE WEBSITE www.chrysostomos-jewels.com
On the www.chrysostomos-jewels.com website we use cookies for marketing purposes, mainly to get a better picture of how our website is used by the users who visit it. In this way, we can improve our management, operational, and promotional practices, while at the same time significantly enriching and enhancing the visiting experience of users who honor us with their presence and use of our site.
We also use cookies for the successful execution and completion of orders placed in our e-shop.
Please note that the data collected for marketing and statistical purposes is anonymous and cannot be used to identify/identify users. We use cookies on the basis of Article 6(1)(f) of the GDPR (legitimate interest to optimise our offers). Some cookies are only used with the user’s consent (Article 6(1)(a) of the GDPR).
We use tracking cookies, as well as statistical and technical cookies.
USE OF GOOGLE ANALYTICS
For the purposes of customization and continuous optimization of our pages, we use Google Analytics, a specialized web analytics service provided by Google Inc. (” Google “), on the basis of Article 6 (1) (f) GDPR (legitimate interest). The Google Analytics service uses “cookies”, which are stored on the computers of the user-visitors, enabling us to analyse the use of our website.
COOKIES OF ADVERTISING PARTNERS / THIRD PARTIES
From time to time, we work with various advertising partners to make the experience of visiting and using our website even more fun and engaging. For this reason, our advertising partners’ cookies are activated when users visit our website (also known as third-party cookies). In the cookies of our advertising partners, data is stored using pseudonyms about the behaviour, interests and preferences / choices of users regarding our website for as long as they remain on it. In some cases, information related to visits to other websites is also collected before users visit ours. Based on this collected data, targeted advertisements (based on the above data) will be displayed to users-visitors of our website by our advertising partners. No personal data is stored and there will be no merging of usage profiles with personal data of our website users.
It is possible to disable the display of targeted ads based on online behaviour and preferences, which are displayed by our advertising partners, by adjusting the relevant cookie settings in the web browser accordingly.
HOW TO DEACTIVATE / REJECT COOKIES?
Deleting or rejecting cookies depends on the web browser.
- If you are using Internet Explorer:
select from the menu “Tools” and then “Internet Options” click on the “Privacy” tab select the setting for the appropriate setting. - If you use Google Chrome:
select “Settings” and then “Advanced” under “Privacy and Security”, click on “Content Settings”, click on “Cookies”. - If you use Safari:
select “Preferences” and then “Privacy” click on “Remove all site data”. - If you are using Mozilla Firefox:
select from the menu “Tools” and then “Options” click on the “Privacy” icon find the “cookies” menu and select the relevant options. - If you are using Opera 6.0:
select from the menu “Files” and then “Preferences” click on “Privacy”.
WHAT WILL HAPPEN IF YOU DISABLE COOKIES?
This depends on which cookies you have disabled, but in general the site may not function properly if all cookies are disabled. If you only disable third-party cookies, you will not be prevented from shopping on our websites. If you disable all cookies, you will not be able to complete online purchases on our websites.
PROCESSING OF PERSONAL DATA
For more information about the ways we process the personal data of users – visitors of our website, you can read our Privacy Policy.
CONTACT
If you have any questions about our Cookies Policy, you can contact us by email at: info@chrysostomos-jewels.com